To inquire about a refund of the shipping fees you paid on an order, contact Amazon here and click the Start chatting now button. Select An Item I Ordered. Explain the situation to the agent while having all your order details handy.
The rep will tell you what options you have to resolve the issue. Navigating the digital world can be intimidating and sometimes downright daunting. Let me help! Reach out today to ask your digital question. You might even be on my show! Skip to Content. What to do if your guaranteed Amazon Delivery is late.
Tech News. I did some research and here is what I discovered: The Amazon Delivery Attempt If you are not at the delivery address when Amazon tries to deliver your package, Amazon will leave the package in a secure location. What is Amazon Guaranteed Delivery? However, there are terms and conditions: Shipping method selected is shipping option advertised on a product detail page.
Order is shipping to eligible address. That delivery date may become unavailable within that window of time due to changes in inventory or delivery capacity before you place your order.
Your confirmed delivery date is included in your order confirmation E-mail. Contact us with any concerns. Your credit or debit card must be successfully charged before the deadline displayed on the checkout page.
The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm. Also, delivery scans might be inaccurate. An attempted delivery on or before the guaranteed delivery date meets our delivery guarantee. Whether you will get compensation depends on a particular situation and whether there is a general shipment delay or not.
If you browse the internet in search of answers, you will see that customer experience significantly varies. Some of the most common compensations offered by Amazon are:. Amazon's customers can have orders with multiple delivery dates shipped in the fewest possible packages, or have the orders delivered as soon as each item becomes available. Amazon Prime membership has a lot of perks, one of them being free shipping.
Prime members can choose the free-delivery option in the fewest possible packages in case the Prime eligible items are in stock. This option may take longer to deliver, depending on product availability. Should Prime members choose their purchases to be shipped as each Prime-eligible item becomes available, the chosen shipment will be free of charge.
This option is better if you want to get each purchased product as soon as it is available. Non-Prime members can also choose the option of delivery in the fewest possible packages, but there will be one charge for the entire order. Should non-Primers choose to get their purchases faster, they can select the option of shipping items as soon as they become available at additional cost. For you to qualify for a guaranteed delivery refund, the following requirements have to be met:.
For more information about shipping fees and refunds, you can check the Amazon Help page. Don't you just hate it when you buy a product or service and realize it's not to your liking?
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