We can help you request a refund from:. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials.
DoNotPay is the first virtual lawyer in the world. You can use it as a pocket assistant to deal with various everyday tasks. If you want to lower your bills , get unemployment insurance , or fight back against robocalls , DoNotPay can help you handle it.
Open DoNotPay in your browser and start to tick items off your to-do list! Let DoNotPay solve this problem for me. We have helped over , people with their problems. Sit back and relax while we do the work.
Want your issue solved now? Hassle Free We have helped over , people with their problems. How to Get a Zelle Chargeback. Can You Chargeback on Cash App?
When I opened the package a handle on one the pots was broken. I need to return the order and get a refund. What steps do I have to do in order to return items and get a refund? I can't seen to get through to get a return label. I ordered 1 sock puller and got 3. I need to return the other 2 and get my money refunded. Thank you for your time. This company is the worst!!! Never using them again purshased tickets to dream girls they have charged me for 4 tickets when I wanted 2.
There was a problem online and it was having difficulty processing my transaction next think I've been charged twice. Spoke to customer service they won't refund the 2nd transaction and are no help what's so ever terrible customer service.
I mistakenly ordered 2 years of New York magazine. Thought I was ordered the New Yorker. Please refund asap. Purchases a renewal for Sam's Club through Groupon. The redemption code doesn't work. After a week of failed attempts to get Groupon to help, I still didn't get it. How do they get away with this stuff???? And not have a customer service number to deal with it???
I went to Full Circle Tavern they wouldn't honor my groupon stated to get a refund there was a note on there door as well about not taking groupon. I just want a refund or a groupon buck for this voucher, Keep in mind I went before my groupon expired. Their number for customer support is disconnected and now it's impossible to get a refund on two different groups that were purchased and marked redeemed when they hadn't been!!!
I'm going to be an EX-Groupon fan, if they don't get their act together!!! Contact me NOW!!! Returning an item listed on Groupon is nearly impossible!!! I ordered a car seat for a pet. It is cheaply made and I want to return it but all I get is a "run-around". I didn't think Groupon was so unreliable.
This is my last purchase from them. Recently purchased groupon. But there was o barcode on it and manager at restaurant said they had to have barcode. Would someone let me hear from you about this.
Very hard and complicated to do a return. So easy to order and spend money but when its time to return it's almost as if Groupon wants you to get so frustrated that you give up on returning the item.
At this point don't think I will use Groupon again. I placed an oden for Lg portable air conditioning from Groupon but that do work. How I can return that to you. Need to return an item cause it is to big!! You should make returns as easy as whrn you buy the item.
Can I please get a refund for one thanks Lisa. Geyna Gayne. I placed 3 orders and received three orders. All i get is Return Policy not actul return procedures. There is no way of contacting you. Yet when we order I get all kinds of contacs.
I need help before my pass due date of Refunding my items!!!! I need to return the order of the mesh band I received. Does not stay on watch. I have ordered another band from you as of today, Very fraustrated at this point. All your phone lines are not in service so cant communicate that way either. I am very reluctant to keep ordering further on. Would appreciate communicating with a person. Trying to get a refund because it is not clear that u have to have a computer to order 30by40 blanket on printerpix.
I am trying to get a refund for a coupon that is no longer valid. I purchased an iphone 6 from Groupon and received it on did not need it and returned it unopened the next day.
Please credit my achy Nowhere did it mention that it was an overcharge for seniors. Didn't use the groupon. Tried returning to theater was told had to go to groupon.
Groupon stated I didn't return it fast enough. I am out the money. Be very careful what you get from groupon. I ust want my mattress protector replaced. I would like to know what that Item is? The Groupon I look forward to hearing from you right away.. Thanks, Vivian Rousey. I was at work and didn't get to put my debit card that I was going to use, so I am requesting asap.
My coupon Cindy Barnes Please reply and let me know if I have to provide my account information. I ordered a dunken donut egift card for my granddaughter today and she never receivedit.
Who do i contact. I bought 2 separate deals for 2 lunches each at two sisters in Jackson ms. But restaurant has closed. How do I get my money back? Tried Forgot Password.. I was told they no longer take Groupons and I would have to pay. When WE were there. Ordered a pair of rain boots in black with white polka dots in a size 9. That's more than what I paid for the boots. How can I get them back to you with no cost to me or is Groupon different.
I don't even have a label and they won't accept it without one. This is my first experience with purchasing from Groupon as far as having it sent to my home. I'm Disappointed! I purchased laser treatments and have tried for several months to schedule an appointment with no success.
I have left voicemails and no response. I think the business is closed and want a refund. I have no idea where to turn to get help. Groupon are just as bad with their customer service.
They dont listen and irgnore what you are saying. They put the wrong address on to the delivery i dont even know how they could get it completely wrong. I asked them to change it and would. They dont have to work if they can get rid of you. I rang Australian Post to change it but they advised me only the sender can change it and advise it can be done.
Groupon found this to hard for them so they advised me to wait 7 days. Worst service I have dealt with. This was the screen shot I luckily took once my order went through. I later went in my newly created Groupon acct to show my friend what I order and that is when I noticed the 2 separate orders.
My order due to a glitch in your website was doubled. I contacted your customer support team and they told me there is nothing they could do to stop the second order.
I advised them that it was an error on your end and I didn't make 2 orders. I made a Better Business Bureau complaint and I can see that I was not the only one that made a complaint regarding the functionality of your website and lack of customer support; Instead of taking ownership you shrug your shoulder and tell the customer to deal with it. My next step is to post this on social media so people are aware that you hold your customer responsible even though it is a system error on your part that cause the second order to appear.
Please take ownership and cancel the second order that appeared in error. S Aman Johal. I am having difficulties returning a dress to u web page now showing return address or the sending code alsu the dress I really wanted was late coming so missed the wedding hen it came it as just the material to make the dress my self then another dress arrived and I am sure I didn't order it now I have to dresses and cant send them back very unhappy customer. After reading through comments, apparently there is a common issue with transaction error messages and being charged without notification.
I also got error message when purchasing show tickets, so made second purchase that was redeemed without knowing first purchase went through. Groupon must be making quite a bit of revenue through double charges. I was denied refund for first purchase, though it is clear I was unaware of transaction.
I was trying to order ruff riders tickets in credit card ending in it kept telling me an error occurred do I logged out live chated to find out how to add another credit card do I did ordered 2 more tickets to find out there were 3 tickets purchased with c. Need to exchange for correct size. Incorrect was sent. Need medium. Have tried to get the supposed free shipping label. Cannot get to "Return" to print the prepaid label. What is the problem? While I've enjoyed some of the products, this inability to contact no phone and poor electronic service is not acceptable.
You have my money. Let us take care of this honorably or will it be necessary for all of us to bring this poor service to the attention of the Better Business Bureau? Thank you. Shipment thanks. I just noticed this on my account someone used my credit card information without my consent I'm highly upset and definitely want my money back because I did not authorize this transaction at all.
I've been a member since , never any problems until lately. I have a Groupon where the business no longer exits, I've made several attempts to reach some one but to no avail. Think it's obvious they no longer want my business.. I'M OUT I've been having a very hard time contacting customer service. I am hoping that if my product has a limited time for return that Groupon will consider that. Ordered tickets online for a show. Got an error message the order did not go through.
Tried again and the order when through. However, 10 minutes later, I the first order went through. However, Groupon said they will not refund the first order even if it is an error. Poor customer service. Need to look at their refund policy when their system creates an error.
This purchase was made on the groupon app. Perhaps an issue with their app. I bought a bluetooth. Worked good for ther first 15 days. Tried to get a refund, but made it almost impossible. Ordered size Sent sized Would like to know will I be getting a "return label" tonight or whenever? I want my refund, and they want give it to me.
I drove to the massage place and it's looks to be closed I've told them that. Any idea what I should do. Groupon has the easiest and most honest return policy of anywhere. I love shopping for the deals. I bought a massage and contacted the company 3 times to book an appt.
Groupon tried twice, still nothing. Groupon won't give me a refund even though the company has failed to provide me with a service I have paid for. The first thing I bought was a food product and a good deal. The second was an electrical item which didn't do the job. They offered a refund but to this day I am still unsure whether they really credited the money. They said they would do but never confirmed.
Terrible as I had to chase them up many times to get it sorted. I bought tickets for a show through Groupon and then I saw my bank statement and they had charged me twice for the same show. They've asked me to send some info.
However, it's been a few weeks now and I haven't received anything back. Get it together Groupon! Groupon is a Fraud! MyGroupon has been prompt about my refunds but two items were ignored.
But the one I have been more or less ignored about except expiration date extensions were offered. That is a nice gesture but the establishment is not closed but everything was vacated before the expiration of the MyGroupon.
This is my sixth contact-hopefully some return contact will happen. Tried to redeemed Groupon: GPN5Set3af2s a lot of time would not let me get one spoon that the groupon was for!
It was trying to update to full Spoon and Forks more than what I wanted. I have used Groupon several times and never had a problem. Untillllll now, I purchased a photo booth and when I called them they could not accommodate my date.
I call groupon to let them know whats going on they say no refund its over 3 days, they will give me a groupon credit. I explain that I have called all the companies on their site and they don't have the day or its going to cost more. I have been emailing and calling them for over two weeks and I just keep getting the run around. Can anyone suggest what to do? I am returning this order because it dose not work with my TVs I try to work it with 2 television the light was on but no picture show any APPs are to program the sreen was blank, thank you.
Groupon double charged me for tickets to a show and refused to refund the money. When buying the tickets the credit card would not go through so we order them again and got them the second time. I went through my bank and groupon and they refuse to budge. Will go to the better business bureau and let everyone I know on social media how I was treated by groupon.
I will never use them again. Also say that at least complaints have been made against the company for similar things. How do I return items that don't fit. I just received my order. CardWallet and it's broken. I dont know how to send ity back. Extremely stupid Groupon process around expired credit card payment processing. I attempted to purchase tickets to a play and was served up a message that my credit card had expired.
I entered updated credit card information and completed the sale. Received my voucher for the ticket I had purchased. All was well until I went to the play and was told I had double the number of tickets I had purchased.
I did not receive two voucher from groupon, yet my credit card was charged twice. I contacted them the next day and was told via email that if I could get the vendor to approve it, Groupon would provide a refund for the extra charge.
I contact the vendor, explain what had happened with Groupon's weird failed credit card process and they approved refund. Back to groupon armed with approval from the vendor, Groupon says no. I explain what happened, what they told me to do, what I did and why they should provide a refund. Groupon says no, I say how about a credit. Groupon says no. This is completely unaccetable -- what company tells you your credit card has expired, then charges you twice after you enter the new credit card number and then won't provide a refund.
Given all the posts about this same issue, I'm not alone. My name is Brian Pitts and I would like a credit for the ring I purchased and returned to Groupon on the same day that I received it. It has been approximately a month since I returned the ring, please credit my card immediately. I need to send back a Fitbit charge HR.
I can not get it to charge. It worked for a few days and quit. Please help! I have been trying for 2 weeks to return this order. I chated online and was told I would get an email. I have not gotten an email and still cannot print return label. I would appreciate some legitimate help. I received my sandal thongs as they did not fit right. The right side shoe looks like it has been stretched out and therefore already a bad fit.
This is the right size as I am a true size 7m. That is why I am returning them! I cannot find where to post so I can get a mailing label. I have tried everything at your Groupon web site. Thanks Pat Tucker.
I was sent the wrong size of my order. This was their mistake. They have a no return policy. Does this mean I am out the money spent? Received the zip-flip messenger bag, yesterday March 28th. I was very disappointed that it is not the color that is pictured, also it is not leather. Oh dear, I have already completed a return for a blouse for which you sent me a message saying it was my lucky day and I would be reimbursed plus I was to keep the blouse.
It was on the same return list as the blouse and two car covers for dogs. I need help. I bought a two day getaway in Fort Bragg approximately six weeks ago, we made the reservations for March 26th and 27th. Due to unforeseen circumstances I had to call today and cancel. Did it through live chat, it took about 5 minutes, the hotel's policy was full refund before 4 days from arrival. The Groupon customer service agent was very pleasant and processed my refund without any issues.
I'm sure it will take business days for it to hit my bank account but once again, never any problems with Groupon. I accidently pushed the button to buy a trip to the Domonican Republic. I tried to cancel it right away and the website refused to let me. I e mailed them the next day and they responded and they said, as I had disputed the claim with my bank that they could not refund my money and would have to wait.
I disputed it and was refunded my money and Groupon then disputed my dispute. I have in writing that they told me they would refund my money. This will be interesting and if they do not, I will file a complaint with the Attorney Generals Office and a small claims court suit. Not very efficient with returns. Wouldnt recommend to others. Groupon bucks not my account and has taken over 10 days. Very frustrating and irritating.
I bought a bob junior vacuum through Groupon and it wasn't working properly. I returned it for an exchange and I can't find the tracking anywhere. The item is mia. Fed ex said they could help me track it if they had the return address but every representative I have addressed this issue with refuses to work with me. I have spent thousands for Groupon. Hi how can I get a refund for the Slice and Co. Sick fed up trying to get my refund for goods that never arrived lost count the amount of emails and chat to them will never purchase from them sgaim.
I returned 2 items. A cd slot phone holder and a charging cable that was defective. I bought them as gifts at christmas gifts and there was an extended return date in January. I printed out the return labels and sent it back. Never hears back from you. Click View Details. It's to the right of the order. Doing so opens the voucher's page.
This is in the upper-left side of the page. You may first have to click Edit Order here. If you don't see a Cancel Order option here, your order probably can't be cancelled. You'll need to confirm the order's cancellation and, if prompted, enter your password. Once you receive a notification that your order has been cancelled, you've successfully returned your voucher. Try using the customer support section instead.
If you can't find the Cancel Order option on the voucher's page, you may be able to cancel directly from the customer support section: Scroll down to the bottom of the page and click Customer Support under the "More" heading. Click My Orders. Check the box next to your order, then click Choose. Click Continue With This Order. Type cancel into the "Tell us what's going on" text box.
Click the self-cancel link under the "Editing or Canceling Your Order" heading. If this opens a blank or error page, you cannot cancel your item. Did you know you can get answers researched by wikiHow Staff? Unlock staff-researched answers by supporting wikiHow. Not Helpful 1 Helpful 3. Not Helpful 0 Helpful 2. Not Helpful 0 Helpful 0. Not Helpful 4 Helpful 2. How do I get a refund for my Groupon voucher if the restaurant has closed permanently?
You need to contact Groupon customer support and have them help you with this issue. Not Helpful 13 Helpful I purchased a Groupon for the murder mystery dinner in Zionsville but deleted the info.
I also have one I didn't use that expired. How do I get the information I need to make reservations? Login to your Groupon account. Everything is in there. If a coupon expired, you still get credit for the actual amount you paid when you use it.
Not Helpful 2 Helpful 3. Just message Groupon so they can quickly know they do not have to send the order to you. However, Groupon will take care of the return of the item. Returns must be shipped with a label provided by Groupon so that the return can be processed and refunded. You can get a return label at www. Your name or account name will appear in the top right corner of the screen. You can contact the Groupon customer service number team to verify this.
Attach the label to the packaging and take the item to your local courier. Groupon does not reimburse orders that are shipped without the Groupon shipping label. You can send these together with a Groupon prepaid shipping label and in a box. If you return multiple items that are different different sizes, colors, etc. Print out a Groupon shipping label for each item and send it in separate boxes. It might take working days to process your refund but sometimes it does take upto weeks.
Now notifications will pop-up on your screen.
0コメント